Return Policy

We completely get it — sometimes a part just doesn't work out! While we wish we could, once an order is placed we are unable to alter or cancel it at this time. We hope to have a cancellation window available in the future.

Should the part not work out, we're happy to exchange it for a different item or issue a refund. As a reminder, domestic return shipping is on us.

To be eligible for a return:

• Items must be returned within 30 days of delivery
• Parts must be in the same condition as received — untampered, uninstalled, and with original packaging where applicable
• Proof of purchase is required

To start a return, contact us at:

📞 Phone: (800) 696-5459

📧 Email: machineryandtruckparts@gmail.com

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days back to your original payment method.

Machinery & Truck Parts — 594 Cardiff Valley Rd, Rockwood, TN 37854